What is a combi boiler, how do you look after it and what should you do if something goes wrong? Find out all you need to know in our ownership guide

Are you the proud owner of a new-age combi boiler?

Not sure how to deal with combi boiler repairs, what a combi boiler is or how to take care of it?

Don’t worry! At Plumbing Care Services, we are experts in all the latest appliances. In this blog, we’ll discuss everything you need to know about the combi boiler.

What is a Combi Boiler?

We’re often asked the simple but understandable question: What is a combi boiler?

Derived from the word combination, a combi boiler is a heating system that warms both your central heating and hot water through a single unit. It replaces the need for a hot water tank, resulting in a more energy-efficient home and instant access to hot water.

Homes with combi boilers don’t have to wait for the hot water tank to heat up, nor do they have to pay to keep hot water warm while it isn’t being used. They are a relatively new innovation, yet have risen quickly in popularity due to their ability to not only save money on energy bills but also space.

No hot water tank means extra room in the home.

How Should You Care for a Combi Boiler?

Well-designed and robust appliances, combi boilers don’t need much TLC. However, they aren’t completely without fault. There are a few steps you should take to ensure you take proper care of your boiler and central heating system:

  • Regular Maintenance — As time goes on and a combi boiler sees more and more use, its parts will start to wear down. Maintenance is required to ensure it carries on operating efficiently and doesn’t develop faults. We recommend annual servicing, just as you would a car.


  • Regular Use — An inactive combi boiler system is likely to develop issues such as blockages, formation of debris and the build-up of mildew and limescale. Keeping the pipes pumping on a regular basis ensures this doesn’t happen. Of course, you’ll be using hot water all throughout the year, but remember to occasionally turn on your central heating to pump out any potential problems, too.


  • Keep an Eye Out for Problems — A minor problem can quickly turn into a major one with an appliance as complicated as a combi boiler. Being aware of potential issues and watching out for them will help you avoid major faults.

What Are Some Common Combi Boiler Faults?

Depending on the type of combi boiler you own, you may experience problems you would have with old-fashioned style boilers, such as pilot light issues. However, due to their nature as a different kind of boiler to your more traditional setup, combi boilers are affected by a small handful of issues that you may not be familiar with:

  • Low Water Pressure — Most combi boilers have a pressure gauge located on their external shell. If the pressure falls below 0.5, it is lower than it should be. Leaks in the system can cause this issue. It could be a problem with the unit itself or a fault elsewhere in your central heating system flowing back to the boiler.


  • Overheating Unit — Blockages or faults in the gas pressure systems of a combi boiler can cause the appliance to overheat. If you notice your unit is hot to the touch, get it checked immediately.


  • Cycling of Hot to Cold Water — Experiencing constant shifts between hot and cold water when showering or running the hot water tap? Either the combustion within the unit is faulty, or there is a minor blockage limiting water supply.


  • Hot Water but Not Heating or Vice-Versa — If your hot water is working but your heating isn’t, or your heating is working but your hot water isn’t, you’ll be forgiven for being a bit confused. The boiler must be working to achieve at least one of these, right? Correct. However, combi boilers have numerous valves and connections that allow them to control how heat is diverted. If you are experiencing this issue, it is likely some internal parts need replacing, or there is a blockage in the system.


  • Boiler Cutting Out — A combi boiler is a state-of-the-art system, designed to operate at high levels of safety. If the unit detects a problem, it will cut out to avoid damage to itself or property. It could be a minor or a major fault and will need a thorough inspection by a trained plumber.

Combi Boiler Repairs and How to Handle Them

When it comes to combi boiler repairs, it is always better to let a professional handle the job.

Combi boiler repairs are complex, involving specialist tools and knowledge. More technologically advanced than your traditional boiler and central heating system, combi boilers are not appliances to mess around with.

For the safety of yourself and your family, ensure you do not carry out combi boiler repairs and instead hire a plumber with noted experiencing dealing with such models. At Plumbing Care Services, out highly-qualified engineers are capable of repairing almost any combi boiler on the market, including:

  • Worcester Bosch
  • Baxi
  • Vaillant
  • Glow Worm
  • Ideal
  • Biasi
  • Viessmann

Understanding how your boiler works, how to look after it and what to do when things go wrong is a vital part of combi boiler ownership. Keep the information in this blog in mind, care for your appliance and you’ll find it chugging away happily in the corner for years to come.

In need of combi boiler repair or maintenance? Get in touch with Plumbing Care Services today and we’ll arrange a callout with one of our highly-qualified combi-boiler specialists.

Struggling to afford the costs of boiler repair and replacement? Don’t go without heating this winter! Find out if you can apply for a government grant.

As temperatures in the UK fall below zero, your boiler becomes more important than ever. Winter is a time of year where staying warm isn’t only about comfort, but also about maintaining good health.

The winter, however, is also a time of year that puts great amounts of pressure on both your bank balance and your boiler. All too often, those in tough financial situations find themselves in need of boiler repair or replacement. Yet, these costs can be extremely high and well beyond their reach.

Happily, for struggling families, there are options available for boiler repair allowances and replacement grants.

Who Provides Boiler Repair and Replacement Grants?

Boiler repair and replacement grants are provided by the British government. A reserve of cash is set aside each year to help those in difficult financial circumstances ensure they and their families remain warm in the winter. Private corporations, most commonly energy providers, also offer funding for those in need of it.

What Boiler Repair and Replacement Schemes Are Available?

There are a variety of different schemes available for obtaining grants for boiler repair and replacement, including those that cover the complete costs involved and others offering partial subsidisation. The grants and allowances available for people living in the UK are:

ECO (Energy Companies Obligation)

Dependant on their market share in the energy service providing business, private companies such as British Gas and Npower must provide a certain number of homes with support for boiler repair and replacements. The scheme is designed specifically for low-income families.

The criteria for acceptance of grants are as follows:

  • Your boiler must be six years old or more
  • You must claim at least one benefit
  • Your household income must be £20,000 or below
  • You must own your own home or have the landlord’s permission

Under this scheme, you will be entitled to either full coverage of costs or heavy subsidisation. Amounts available depend on your personal situation. Those on pension credits or child tax credits automatically qualify.

Affordable Warmth

Managed by the Energy Saving Advice Service, the affordable warmth initiative has been set up to help pay for boiler repairs, replacements and home improvements required for a more energy-efficient property. Available to private owners on benefits, renters with permission, and social housing residents with low-quality boilers, it provides varying amounts of cash to help have necessary work completed. In order to qualify, however, you must be claiming at least one benefit from a predetermined list.

Boiler Scrappage

The boiler scrappage scheme is a government-run system designed to get old boilers out of homes and have them replaced with new, energy-efficient ones. The government will provide you with £400 towards your new boiler, providing you meet certain requirements:

  1. The boiler must be G-rated for energy or below
  2. It must be working

This is a good idea for those boilers in constant need of repairs or that are on the edge of breaking down. If your boiler is displaying tell-tale signs of impending disaster, now is the time to consider this scheme.

Cold Weather Payment

You will be eligible for Cold Weather Payment if you are claiming one of the following:

  • Pension Credit
  • Income Support
  • Income-based Jobseeker’s Allowance
  • Income-related Employment and Support Allowance
  • Universal Credit

Running from November 1st to March 31st, you’ll be entitled to a payment of £25 per day if the temperature falls below zero and does so again for 7 days or longer. The idea is to help with the increasing costs of boiler use and any potential maintenance issues incurred by additional usage.

This will automatically be applied to as a rebate 14 days after the first occurrence of sub-zero weather.

Grants from Non-Profit Organisations

Some non-profits have been set up to support low-income families with the costs of surviving in modern Britain, and that includes boiler repairs. You can use websites like Turn2Us to search for charities offering grants suitable for your needs. This is a good place to search if you’ve been rejected for other schemes like ECO.

How to Apply for a Government Grant

While the ECO is a government initiative, it is run by private firms. Therefore, you must arrange it through your energy provider. If you are applying for another scheme, you must go direct to the organisation responsible for said grants; often government departments.

Providers involved in government grant schemes are:

  • British Gas
  • Co-operative Energy
  • Economy Energy
  • EDF Energy
  • Eon
  • Extra Energy
  • First Utility
  • Npower
  • Ovo
  • Scottish Power
  • SSE
  • Utilita
  • Utility Warehouse

Contact your provider to discuss your potential for a boiler repair or replacement grant. They’ll be able to help you manage the application process. Be aware that you are allowed to use an installer or technician of your choice.

At Plumbing Care Services, we are experts in boiler repair and replacement, operating in Bristol, Somerset, Gloucestershire and the surrounding areas. If you need qualified and reliable experts to install or repair your boiler, be sure to get in touch.

A frequent and professional Worcester Bosch service will keep your boiler going all year round.

The range of Worcester Bosch boilers are among the most popular in use across the UK today. They’re strong, durable and up to any home-heating task. But, like anything, they require regular servicing to ensure they’re in top condition at all times. When you need them in a hurry, a well-serviced Bosch boiler is always ready for action.

Here at Plumbing Care Services, our qualified technicians are experts in all types of Worcester Bosch service task, and in this blog we’re going to share with you the reasons you should have your Worcester Bosch boiler serviced. Read on and discover how your vital home-heating appliance can be kept in top shape throughout the year.

Boiler Safety is Important

The primary reason for any Worcester Bosch service is to ensure it’s in proper working condition and that everyone in the house is safe from anything disastrous happening with the boiler. If left unserviced for many years, or if your boiler develops a fault, the result could be catastrophic. It is not unknown for boilers to explode and cause serious damage to property as well as injuries to those in the house or flat. Homeowners need to be aware of the real risks of having a boiler — however indispensable it may be as a home appliance — and make certain that it’s safe to operate.

Improved Heating Efficiency

And old or unreliable boiler is one that may not have been serviced in a long time. It’s highly likely that it’s not efficient at all in terms of the amount of gas it’s using and the amount of heat it’s providing around the house, whether for hot water or central heating. This costs money, and at a time of ever-increasing energy bills, no one wants that. So investing a relatively small amount now in a regular Worcester Bosch service will save you lots of cash in the long term, as well as keeping you warmer.

More Reliability

Let’s face it: boiler breakdowns are a major pain. Just when you want hot water, or when the house is cold and you want to quickly heat it up, your boiler goes on the blink. It’s incredibly frustrating, especially if you have little ones or elderly people in the house and they find it difficult to cope with the cold. If it’s winter time and plumbers are busy, you may be in for a long wait for a repair. A good Worcester Bosch service every now and then will help to ensure your boiler is reliable and works when you need it.

Gas Toxin Elimination

Carbon monoxide from gas appliances in the home has been called the “silent killer“, because you can’t smell the gas, but it can kill you if it builds up in your bloodstream. Every year, around 25 people lose their lives to carbon monoxide poisoning in England and Wales, and while that may seem like a small number out of 56 million people, it’s still devastating to those few families. Slash this risk in your home by having a Worcester Bosch service at least once a year.

Convenient Worcester Bosch Service Appointments

When an emergency in the home occurs, such as a boiler breakdown, you may be left with a long wait — days, even — for a repair person to turn up. In the meantime, you’ve got no heating or hot water, and you have to find the money for what may be a costly repair. By contrast, a Worcester Bosch service will be scheduled at a time that suits you. You can budget in advance for the bill and this far-sighted approach means your boiler is likely never to suddenly stop working.

If you’re interested in a Worcester Bosch service, or would simply like to know more about boiler servicing in general and what your options are, we’re here to help. Get in touch with Plumbing Care Services today and you could soon have a safer, more reliable and far more efficient boiler to heat your home.

Sudden plumbing problems in the home may require an emergency plumber. Here are some basic things you can do before they get there.

It’s an unfortunate fact of home life that various parts of plumbing in your home will simply fail at some point, and maybe even multiple times. Unless it’s something minor, it’s important not to try and deal with it yourself, but to get immediate help by contacting a reputable emergency plumber.

With luck, your emergency plumber will be at your home in a flash. But you could also be waiting a while. This is especially true during periods when there’s a strain on plumbing systems, like when it starts getting cold in the early winter and people begin using their boilers, central heating and other plumbing-related installations again.

During the frosty winter months, serious boiler problems can occur when water pipes freeze. The plummeting temperatures can also wreak havoc with modern condensing boilers. This means your local emergency plumber may be run off their feet and you’ll have a long wait before they get to you. You can be sure, however, that at Plumbing Care Services, our emergency plumbers will get to you as soon as they possibly can, no matter how busy they are.

So while you’re waiting, whether, for a long or short spell, it’s worth knowing that there are some things you can do to try and improve your emergency plumbing situation. We strongly caution, however, that you do not attempt to do anything you feel might put yourself and others in the house at risk. If in doubt, leave it alone — the house is not going to fall down by the time your emergency plumber arrives.

Reducing Risks Before Emergency Plumber Arrives: The Three ‘C’s

➤ Containment

The first thing you should attempt when you have an urgent problem and are waiting for your emergency plumber to arrive is to try and contain it. If it’s a burst water pipe and it’s spraying water everywhere, inside or outside the house, turn off the water mains — assuming you know where it is (it may be outside the house, by the road). If not, search along the ruptured water pipe, if you can, and see if there is a valve somewhere along it that you can use to turn off the supply. If you’re dealing with something like a blocked drain that’s overflowing, don’t try and shove something down it to stop the flow. That may well make it harder to unblock when the emergency plumber turns up.

➤ Consideration

Next, pay attention to the house as a whole, and consider what impact the current plumbing emergency might have on it and those living in the house. If, for instance, water from a leaking upstairs pipe is coming through a downstairs ceiling and near to light fixtures, you may have an electrical risk. Even if you think water might not get into the electrics, you can’t know for sure, and it’s always best to err on the side of caution. Turn off the electricity by using the master switch in the fuse box, and wait for the emergency plumber. As well as saving money in damage prevention, you could also be saving lives.

➤ Clearing

If you have managed to contain the problem, be it a leaking pipe or something else — and even if you haven’t — make an effort to clean the area as much as you can. Mop up water and clear anything that’s in the way. This not only gives the emergency plumber room to work, so they can quickly fix the problem, but it also stops occupants of the house, especially small children, from slipping and injuring themselves. If the leak persists before the emergency plumber comes, consider putting down newspapers or magazines to soak it up. Don’t be afraid to use towels and items of clothing too, as you can always wash them afterwards.

When your emergency plumber does arrive and gets to work, give him or her plenty of space to do the job. So don’t hover and don’t worry — they will ask if they need anything.

It’s advisable to keep the number of an emergency plumber handy, as emergencies arise without warning.

Find out more about emergency plumbing in the Bristol, Somerset and Gloucestershire areas by contacting the experts at Plumbing Care Services.

Call 03333 441 399 (local rate, including from mobiles) or, in non-urgent cases, simply fill out our online contact form.


With winter on the way and with temperatures dropping, keeping warm can be a concern. Join our plumbers from Somerset as they talk about keeping out the cold during the darker months.

The clocks have gone back, the trees outside are nearly stripped bare and there’s frost on the breath in the morning. Another bitter British winter is fast approaching. As usual, tabloids are predicting months of snow and freezing temperatures, which — although often wildly inaccurate — gets you thinking about what may really be heading our way through from December.

While it’s impossible to know exactly what the weather will be like in the winter of 2018, what we do know is that it will certainly be cold and people in Britain will struggle. The cold can be difficult to deal with and even costs lives. Deaths from ailments related to the freezing temperatures hit the tens of thousands every winter, affecting both vulnerable and healthy individuals alike.

Keeping warm as temperatures plummet is crucial — something our plumbers from Somerset, experts in central heating, know all too well. So, with winter around the corner, what steps should you be taking to keep out the cold?

Upgrade Your Old Boiler Now

Roughly nine million homes across the UK are running off old, poorly maintained or inefficient boilers. Boilers that could break down at any minute. This poses a major issue.

If your boiler breaks down in the winter, you’ll be faced with mounting repair costs and potentially even a replacement. This could leave you without heating for several days or more and bring about a nasty and unexpected bill.

Preparing for winter by upgrading your system means that you’ll be safe in the knowledge that your boiler won’t break down on you, and you can be well prepared and budget for those excess costs now.

Plumbers From Somerset will Test & Maintain Your Systems

Even if your central heating systems are relatively new, there is still potential for issues to arise. From problemed radiators to blockages, nobody wants to face difficulties relating to heating their home in the coldest months of the year.

No hot water in January is no fun at all.

So how do you ensure your system will run smoothly through winter? You test it and perform any maintenance tasks that may need to be carried out.

Our plumbers from Somerset recommend an annual check of your plumbing and heating, and now is the best time of the year to do so. These checks look at your system as a whole and the individual units involved, making sure everything is working as it should be.

The benefits of these checks are not just that you can be sure your heating stays on through the winter, but it is more efficient and cost-effective, too.

Switch Your Energy Supplier

With rising energy costs comes a reluctance to turn on the central heating, which in turn leads to cold homes and unhappy families. In the UK, millions of people are overpaying for their energy bills, resulting in a strain on the wallet and that aforementioned reluctance to heat their home.

But, it needn’t be this way. Switching your energy supplier is easy and more and more people are doing it every year.

Changing your tariff and going with smaller suppliers can seriously cut the costs of your utility bills, meaning you can keep the heating on longer without fear of major financial injury.

Invest in Additional Insulation

Staying warm in the winter is all about trapping heat within your home. Unfortunately, most UK houses aren’t as insulated as they could be and heat is generally lost quite quickly through walls, attic space and flooring.

Having additional insulation installed, however, is actually not as costly as you might think. The average cost of insulating your loft space, for example, is £400. It can save you £240 in lost energy every year, paying for itself in less than two years.

In total, homeowners can hope to save around £600 by adding extra insulation to their home. Having all these extra layers plastered around your house means heat can’t so readily escape and you’ll stay warmer on those bitter winter nights, without having to power up the radiators and keep them blasting out heat 24/7.

Check On Your Friends and Family

During the winter, it might not just be you that suffers from the cold.

Family and friends, especially those in vulnerable positions — such as the sick or elderly — will also be left to fend off the freezing British temperatures. These are the people most at risk from the cold, yet may be unable to get the support they need by themselves.

Look out for those in your circle and pay attention to the temperatures in their home and the condition of their central heating systems. Don’t be afraid to make suggestions or even get help in if necessary.

Preparing for winter and need help from some experts in plumbing and heating? From maintenance to boiler replacements, our plumbers from Somerset are on hand whatever you need.

Plumbing Care Services is also here 24/7 for emergency call outs, should the worst happen during the cold winter.

Want to know where you should be looking for potential plumbing disasters? Our plumbers from Somerset take a look at the crucial areas of the home known for causing problems.

Plumbing issues can seemingly crop up at any moment, ruining your afternoon and putting a serious dent in your bank account. While it may seem like these problems have appeared completely out of the blue, most plumbing issues actually have early, telltale signs.

For homeowners, keeping a lookout for these potential problems is essential. A keen eye and a plumbing checklist can help avoid unforeseen costs and ensure repairs are made well before there is an actual problem.

So where should you be looking for these problems? To help you avoid calamity, our Somerset plumbing experts have compiled this list of common culprits and areas of the home that anyone can check.

Somerset Plumbing Experts Explain: What Are You Looking For?

Examine your property and find all plumbing elements that are visible without having to perform actions like digging or removing walls. Look at their condition and search for signs of potential problems. These include cracks, signs of frost or freezing in the winter, damage from animals or rusting, etc. You should also be listening to your plumbing, too. Are there any weird noises, such as gurgling sounds or internal drips, when you run your kitchen taps? The goal is to discover anything out of the ordinary; something that may turn from mundane to catastrophe.

The most common plumbing elements are pipework, but also include tubes, valves, or anything else used to channel or control the flow of your central heating and water.

If you find an element that is looking worse for wear, note it down and monitor the situation. If it’s looking in a really poor condition or gets progressively worse, it’s time to have this portion of your plumbing replaced.

Plumbing Property Checklist

Now we’ve established what to look out for, we need to establish where you should be checking. These are the common areas of the house you should be checking for problems:

Inspect Exterior Plumbing

External plumbing is an element that is often ignored but actually faces the most stress. Exposed to freezing temperatures, wildlife and the elements, exterior plumbing is particularly susceptible — especially when left uncovered. Be comprehensive when surveying the outside of your home and make sure you don’t miss any plumbing elements when checking for damage.

Check the Attic, Garages and Basement Spaces

More often ignored areas of plumbing are spaces such as the attic or a basement — parts of the property you rarely, if ever, visit. These places are cold, sometimes damp, and have the potential to wear on plumbing systems quicker than in the more open spaces of your house. Go through these attic, garage and basement spaces to check that plumbing and pipes are in good condition.

Inspect Under the Sink

Sinks in the bathroom or kitchen are plumbing fixtures that get perhaps the most use. Our Somerset plumbing experts are often called out for plumbing emergencies relating to leaks under the sink, purely because sink piping undergoes such a heavy amount of usage that it suffers from wear-and-tear far quicker than other elements in your home. Be sure to regularly look for problems under the sink, keeping an eye out for rust around connecting elements in particular.

Checking The Boiler

Boilers are notorious for their problems. From failing to start to being temperamental, it’s unlikely you’ve managed to avoid facing some kind of boiler drama in your lifetime. Boiler maintenance is important, helping to keep the appliance running for its suggested 10-15 year lifespan — which is why it should feature prominently on your checklist. Check around the boiler for not only cracks or rust in adjoining pipework, but also mildew or mould associated with the heat coming off the appliance. This is also a prime plumbing element you should be listening to. With so many moving parts inside that you cannot access, the best way to determine whether or not there are unseen issues are through telltale sounds like kettling.

Check Toilets, Showers and Baths

Besides sinks, toilets, showers and baths are the probably the highest source of plumbing-related traffic in your house. The problem is, these are items that are commonly used and out in the open, which may result in you believing you’re well aware of their condition. However, there are hidden elements to these utilities that can develop problems and, if possible, should be checked. The cistern is one place full of potential problems and should be checked regularly if accessible. If you can remove the panelling of your bath, it’s also a good idea to check the pipework beneath as well.

Check your Radiators

Radiators are vital for keeping your house warm, especially during the winter months. Radiators are also the plumbing elements that experience the issues most commonly. Luckily, they also tend to be the easiest to fix. Check your radiators for problems by looking at the pipework and listening to them, but also by touching them to see if they are warming correctly. It’s common for problems to occur, such as blockages and for radiators to only partially heat.

Unfortunately, you can’t always avoid plumbing problems. If you’ve been struck with an emergency situation, be sure to contact our Somerset plumbing experts at Plumbing Care Services today. We’ll send out a qualified and trustworthy professional to help sort your problems and get you back on track.  

Discover exactly how investing in some vital plumbing and heating services can dramatically change your life at home — and change it for the better.

To make a house a home, you need to be comfortable in it. You need to feel safe and secure and it needs to reflect your personality. As a result, people spend a lot of time and money on making a home they can be proud of. But, when working to improve life at home, it can be easy to forget about to practical things, like how plumbing and heating services can affect your day-to-day life.

At Plumbing Care Services, our Bristol plumbing and heating solutions can have a major impact on your life at home, improving your levels of comfort through everything from cutting costs to reducing stress.

So how exactly can we help you improve things at home?

Boiler Servicing to Reduce Stress

It is simply part of the modern sensibility to worry about things.

With so much going on, and so many different things to juggle, we’re always concerned something will give way in the delicate balancing act we call life.

  • What if the car breaks down?
  • What if the rent goes up?
  • What if the boiler packs it in?

Boilers are the lifeblood of a modern British home. They provide the warmth we need when the climate gets grim and grey. Without them, we can struggle immensely. It can even be dangerous for more vulnerable people in our communities. But most of us are not experts in boiler maintenance, so we can’t be sure if things are all well and good under that shiny white exterior.

Luckily, our Bristol plumbing and heating experts know all about boiler maintenance. If you make the decision to schedule an annual service, you can reduce those little niggling stresses by making sure that while not everything in life is certain, your boiler isn’t going to be one of those things that lets you down when you need it most.

Want to arrange a boiler service in Bristol and keep household-related stress to a minimum? Contact Plumbing Care Services and we’ll send out a local plumber to make sure your boiler stays in top condition!

Power Flushing for a Cheaper Lifestyle

Power flushing is a low-pressure, high-velocity system that uses advanced plumbing technologies to clear out the gunk and nasty stuff that starts to build up in central heating pipeworks over time.

This stuff may seem pretty innocuous, but it actually has a dramatic effect on the efficiency of your boiler and how it operates. The more sludge and limescale in your central heating system, the harder you boiler has to work to meet the heating levels dictated by your shower and thermostat. The harder your boiler has to work, the higher your plumbing and heating bills will be.

Rising energy costs mean that most homeowners are more worried about bills than ever. It also means we’re all looking at ways to reduce our daily running costs. Add to this that many people are becoming more eco-conscious and looking to be more energy efficient and you have a compelling argument to make sure there is no gunk clogging up your system. By investing a power flushing of your central heating, you can ensure your boiler runs as efficiently as possible, curbing rising costs and looking after the environment, too.

Think it is time you invested in some power flushing? Book our Bristol plumbing and heating services today and we’ll send over a member of our professional team to get that sludge and dirt cleared out in no time.

Gas and Safety Checks From Bristol Plumbing and Heating Experts Can Provide Peace of Mind

We tend to take the safety of gas and boiler usage within our home for granted, but we all know that it does have the potential to be lethal. Carbon monoxide leaks result in over 4,000 trips to A&E every year and around 50 fatalities annually. Gas leaks can also lead to dangerous situations; reports back in 2013 identified potentially lethal problems that endangered the lives of millions.

We are heavily reliant on gas for comfort in our home, but usage does not come without its risks. For your peace of mind and the safety of your family, you can have gas safety checks carried out by local experts.

Gas safety checks have professionals look at all appliances that use gas and examine them for leaks. They’ll also check for potential issues in the future, current levels of pressure and ventilation while also performing Carbon Monoxide risk assessments. Having all of this done means that you can lay in bed at night, safe in the knowledge that you and your family are safe from the dangers of using gas to heat your home.

Concerned about the safety of your gas usage at home? Our plumbers in Bristol can put your mind at ease! Call or email today to book in for a gas safety check.


Heard talk of boiler servicing, but not quite sure what it is and how it could be beneficial to you? Don’t worry: in this blog, our local plumbers in Somerset discuss everything you’ll ever need to know.

You may have read about it online. You may have come across it in forums or social media. You may have heard talk about it in the office, or it might just be something you noticed on our website. However you bumped into it, one thing is certain: there is a rising interest in boiler servicing.

For many, the idea of routine maintenance for their boiler is an alien concept. Most people only call out plumbers when something goes wrong. So, what exactly is boiler servicing and why is it becoming so popular?

Plumbers in Somerset Talk Boiler Servicing: What Does it Mean?

Every year, your car goes in for an MOT and a service. Professionals look over the machine and search for faults and potential problems. The car is then brought up to a strict standard of running quality and put back on the road.

This is essentially what a boiler service is.

There is no set time schedule for a boiler service, although our plumbers from Somerset recommend you have it done annually. During a service, a professional plumber will inspect your machine, covering a comprehensive checklist of processes similar to a vehicle MOT. They will look for problems with parts, blockages, safety, efficiency and examine the whole central heating system.

After the service, they may reassure you with a clean bill of health, or make recommendations on part replacements or work that should be carried out to keep your boiler in tip-top shape. Unless there are any faults that lead to serious safety concerns or are found to be in violation of gas and boiler-related laws, it is at the homeowner’s discretion to carry out recommended maintenance.

 If you think your boiler could use a service, contact our local plumbers in Somerset today. We’re experts in boiler servicing and maintenance and can make sure nothing is getting the way of top gas and heating performance.

The Benefits of Boiler Servicing

This may all sound great, but what exactly is the point of it all? Why call our professional plumbers in Somerset to perform boiler servicing? There are numerous benefits to having your boiler checked over annually, including:

A Longer Life for Your Boiler

The average boiler can last up to 15 years before being replaced. Some can last even longer than that. But, just like a person who doesn’t take care of themselves, a boiler won’t make it through its golden years without a bit of help. Annual maintenance schedules ensure that your boiler is always running on working parts and isn’t about to shut down from wear-and-tear.

Reducing Emergency Call-Outs

It’s hard to escape the car maintenance analogy when talking about boiler servicing, simply because it is such a tangible example of a similar service. Imagine a car without servicing or MOT. Eventually, a part would break. It could be on the driveway, or it could be on the motorway. The result is the same: you need an emergency call-out to get it fixed and running, or you face a slog without it.

The same can be said for boilers and boiler service. If you don’t get one of our plumbers from Somerset out to look at your boiler, one day, something will go wrong. It’s an inevitability of time, plus working machinery without proper maintenance. No matter how expensive or modern your boiler is, things will eventually go wrong. It’s not a scare tactic; it’s just a fact of operating appliances like a boiler.

A service, like an MOT, helps prevent these emergency call-outs by spotting and repairing internal issues that you couldn’t notice yourself before they become bigger problems.

<call to action> If worst does come to worst and you are ever in need of an emergency plumber, be sure to contact Plumbing Care Services right away. Call 03333 441 399 without delay!


Better Energy Efficiency

We know exactly what you’re going to say: you haven’t performed maintenance on your boiler before and you’ve only ever had a couple of issues — most likely with a pilot light. However, just because a problem isn’t obvious, doesn’t mean it doesn’t exist.

One major occurrence associated with a poorly maintained boiler is decreased efficiency. While your boiler may keep trucking along without servicing, problems such as wearing parts and partial blockages can really pull down performance. To keep your home heated properly and your water warm, the boiler will have to work harder, which results in it using more energy to operate.

Servicing stops this from happening. It ensures that problems are identified, parts replaced and blockages cleared. The boiler can then perform unhindered, maximising efficiency.

Save Yourself Some Money

What do shorter boiler lifespans, emergency plumbing call-outs and-and reductions in efficiency all have in common? They cost you money.

  • An inefficient boiler can lead to rising energy bills
  • Boiler replacement can cost thousands
  • Emergency repair can lead to unnecessary fees

Boiler servicing, of course, is not free. However, the price of an annual service is likely to negate the high and long-term costs of these major problems. When looking to keep costs down, as many 21st century Britons are, boiler servicing is a smart move.

Concerned that you’ve been neglecting to care for your all-important boiler? Don’t panic! Get in touch with your local plumbers in Somerset here at Plumbing Care Services and we’ll arrange your boiler service right away.


Boiler trouble? Leaking pipes? Toilet broken? Need an emergency plumber now? Here’s how to make sure you’re calling out the right professional.

If you’re reading this blog, chances are you’re in desperate need of an emergency plumber. But a couple thoughts are probably playing in the back of your mind:

  • What if they make things worse?
  • What if I get ripped off?
  • Can I trust this plumber?

TV shows like Rogue Traders and Watchdog have opened our eyes to the volume of swindlers out there, ready to make a quick buck off of our misfortune.

In an emergency plumbing situation, you need to act quickly, but how can you act quickly and still ensure you’re getting the right person for the job?

Here are a few quick checks you can do to make sure the plumbing service you hire is trustworthy.

Check Their Reviews

Do not take the word of anyone, other than customers who have used the plumbing service before. An emergency plumber is never going to admit to being no good at their job, but that doesn’t mean you can trust them to get the job done.

Quickly visit independent websites, such as Reviews.com or Trustpilot, to ensure feedback is as genuine as possible.

If the reviews from these independent websites are good, or even great, it may be the only push you need to call out that plumber — especially if the emergency is progressing rapidly.

If you need more convincing, there are some other ways of checking.

Can You Hold The Emergency Plumber Accountable?

How do you know you can trust somebody will do a good job? Because you can nail them for it if they don’t.

A plumber’s service that is hard to hold accountable. A business with no address, no website, and only a phone number or a listing on Yell is not going to feel the ramifications of a job poorly done.

An established business, with a roster of employees, a website, business address, social media accounts and more — such as us here at Plumbing Care Services — is going to be accountable for the work they do.

Therefore, we are going to do it properly.

Make sure your emergency plumber can be contacted easily and that their business is accessible. It’s easier to place trust in a company if you know you can find them if you have to.

An established business does not want bad reviews or poor customer experiences. They want repeat business and happy customers, which means they’ll do everything they can to make it so.

Is The Emergency Plumber’s Quote Too Good To Be True?

Before you ever hire any emergency plumber, get a quote. Call up and find out how much it is going to cost, roughly, to fix your emergency.

This is a tough one.

You have to rely on your sense of money and appropriate spending. Listen carefully to the quote, ask them to break down the numbers and attempt to work out whether or not their quote is fair, overpriced, or too good to be true.

The one you really want to be careful of is too good to be true.

Rogue traders will often try to undercut the market and make their offer sound too enticing to pass up. Why?

Because they aren’t concerned with doing a good job. They’ll fix the problem momentarily, take the money and scarper. By the time your emergency plumbing situation re-emerges, they’ll be long gone.  Or worse, they’ll quote low, then push it sky-high when they start or finish the work.

Get a quote that’s reasonable for the work that is required. A good job is worth paying for.

Need a quote for an emergency plumbing problem right now? Contact Plumbing Care Services right now to get the experts in!

Are They Experts In Emergency Repairs?

Emergency plumbing isn’t like your ordinary plumbing job. Plumbers need specialist skills and tools, ensuring they are capable of adapting to any situation. They can’t assess the job, then return later that afternoon with everything they need to fix it.

It needs sorting right now.

Because of this single fact, you need to be hiring a plumbing service that specialises in this sort of repair work — a service that can come out, assess the job on the spot and provide immediate solutions.

A plumber who is not a specialist in emergency repairs is unlikely to provide a satisfying and lasting result. Make sure your hire is one you believe capable of solving the problem then and there.

Looking for a specialist emergency plumber in Bristol and the surrounding areas? Need help ASAP? The team at Plumbing Care Services are the local experts, ready and waiting to solve your problems. Get in touch with us on 03333 441399 to arrange an emergency call-out now!

Worried about a boiler issue and wondering if you should call somebody out to help? Here are the frequent problems we’re more than happy to help with.

There is a boiler in almost every home in the UK.

Up and down the country, they tick over, heating our houses and warming our water. But with so many out there and so much for them to do, complaints and problems are commonplace. Chances are that at some point in your life, you’ll have a handful of boiler issues that need to be sorted out.

This can be a stressful time, but working with Plumbing Care Services means all that stress and worry can be taken away. If you are concerned there may be an issue with your boiler, here’s a list of common problems our plumbers in Bristol can easily repair.

Your Radiators Are Cold

Cold radiators can be a major problem, especially in the winter.
The cause of cold radiators can range from simple and easy to fix, to incredibly complex. We advise that you first check to see how many radiators are cold. If every single one is cold, you could have an issue directly with the boiler, which will need looking at separately.

If this is the case, yet the boiler appears to be operating correctly, the problem is likely to some complex internal issue, or a separate issue with the piping connecting the radiators. Attempting to fix this kind of problem yourself is highly inadvisable.

But not to worry; our plumbers in Bristol are on hand to provide professional solutions to your radiator conundrum.

If only one or a few are cold, the issue is likely to isolate to the radiator itself, and can usually be fixed yourself, by bleeding the radiator or extracting sludge from the pipework. Please be aware that if you are not confident in assessing the health of your radiators, we are more than happy to send out a professional to inspect them.


The Pilot Light Has Gone Out — And Won’t Reignite

A faulty pilot light is a very common boiler problem many of us face during our lifetimes. The key is assessing the cause of the outage.

First, we advise you read the boiler manual. Different boilers have different methods of igniting a pilot light and you may have to try the recommended method several times before you can get it working again — especially with an old appliance.

If that doesn’t work, try clearing the area around the pilot light. Debris, such as soot and dust, can clog the valve over time and stop it igniting.

If that doesn’t work either, do not attempt to take the boiler apart in search of answers. Do not attempt to repair it yourself by ordering parts. It may be a small, simple-looking feature, but a pilot light is an integral part of your boiler system and messing with it can cause major issues.

 If you cannot get your pilot light to reignite, don’t sit and wait in the cold. Call out one of our plumbers in Bristol and we’ll make sure your heating is back up and running in no time!


The Boiler Keeps Switching Itself Off

Sometimes, your boiler can seem like it is working just fine, then randomly shut itself off. After a while you can get it going again, but soon it does the same thing.

This is often because the boiler has built-in safety features to stop it being damaged by faults in the system. If your boiler keeps turning off, it is unlikely an electricity supply issue and more likely because of a problem with water flow.

You can try to fix the problem yourself by checking the water flow valves on the underside of the boiler (if yours has them) and bleeding the radiators to ease pressure in the system. If you try these methods and you still have the issue, there is likely a more major fault with the internal works of the boiler. This is often down to valves inside the appliance or a broken water pump.

This problem will likely get worse over time if not repaired. While it may be tempting to just let the boiler switch itself off from time to time, we highly recommend having one of our plumbers in Bristol come out to assess the problem.

There Are Strange Noises Coming From The Boiler

Sometimes, you might hear sounds coming from your boiler. Some of these noises are harmless, while others are cause for concern. The appliance may grumble or groan when first coming on, or even hum when constantly active. These noises are totally normal.

If, however, you hear the following, something is definitely not right with your boiler, and it’s time for our Plumbers in Bristol to take a look:

  • Clanging
  • Thudding
  • Whistling
  • Gurgling

Those clanging and thudding noises, like knocks coming from inside the boiler, are often caused by something called kettling. This is an accumulation of limescale inside the boiler, causing pressure to build up inside. While most modern boilers are built to withstand such pressures, the damage is likely occurring internally and efficiency will be dramatically reduced.

Whistling, however, is more likely down to trapped air within the system, while gurgling is caused by blockages.

As you might have guessed, all these noises signal some pretty major internal boiler issues — issues that should only ever be approached by a plumber.

Experiencing the problems listed above, or any other strange occurrences with your appliance? Get in touch with Plumbing Care Services right now! Don’t leave a boiler problem to simmer, as it’ll often get worse. Call our Plumbers in Bristol, let them get to work and worry no more about your boiler.


Got a Plumbing Emergency?
Call Us Now on 03333 441 399

If left unchecked, even a small leak from a broken pipe can cause extensive damage to your property. We strive to provide a 60 minute response time to prevent any lasting damage being done to your property. Emergency plumbing repairs are our priority, so if we can get there, we will. If you need an emergency plumber immediately, please call us now on 03333 441 399

About Us

Our team consists of well-trained and qualified plumbers and heating engineers. Plumbing Care Services can ensure you get the services you need to maintain an energy efficient and fully maintained central heating and water system. All our work is fully guaranteed and our engineers are gas safe registered, experienced, and trained to NVQ level 3.

We are dedicated to giving you the very best heating and plumbing services available, and will provide you with a fixed charge on all our work where available. There is no call out charge, and our engineers will do their best to treat your home with respect.

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Plumbing Care Services
Trym Lodge
1 Henbury Road

03333 441 399
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Worcester Bosch, Vaillant & Baxi Approved Installers

Thanks to our reputation as the top plumbing and central heating company in Bristol, Somerset & Gloucestershire, we’ve been given Approved Installer status from a variety of well-known names in the industry, including Worcester Bosch, Glow Worm, Baxi and Vaillant.

Plumbing Care Services - Vaillant & Worcester Approved Installer

The guys from Plumbing Care Services were friendly and hard-working. They finished on the saturday in order to minimise any inconvenience to us. They appear to have been very thorough in their work, and I'd be happy to recommend them to friends and family.

Philip Stone